June 27, 2007
Customer Service
You might remember Shaun and Miseon, I photographed their wedding in April and won a gold award with one of the images that I shot at the reception. They live in Korea and received their albums recently, they loved the albums but a couple of shots were wrong. Things happen and we are only human but if we can fix anything we will. I think it is this value towards customer service that has set us apart from many other studios. Because we were flying to Europe via Korea I decided to extend our stop over by a day, originally we were only going to be a few hours, that gave us a chance to fix the pics that were wrong.
You can see Trudi changing the page in Miseon's Album in the foyer of the hotel.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment