June 27, 2007

Customer Service



You might remember Shaun and Miseon, I photographed their wedding in April and won a gold award with one of the images that I shot at the reception. They live in Korea and received their albums recently, they loved the albums but a couple of shots were wrong. Things happen and we are only human but if we can fix anything we will. I think it is this value towards customer service that has set us apart from many other studios. Because we were flying to Europe via Korea I decided to extend our stop over by a day, originally we were only going to be a few hours, that gave us a chance to fix the pics that were wrong.
You can see Trudi changing the page in Miseon's Album in the foyer of the hotel.

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